Last updated: July 29, 2026
These are the terms you’re agreeing to when you book a job with Red Barn Junk Removal of Quakertown. We’ve written them the way we talk on the phone — plainly, and with the numbers in them. Nothing here is hidden in fine print, and every term below is the same term the dispatcher will read you when you book and the same term printed on your quote.
Red Barn Junk Removal of Quakertown 127 S 5th St, Quakertown, PA 18951 (215) 607-8804 · office@redbarnjunk.com PA Contractor #PA112494
1. Who These Terms Apply To
These terms apply to anyone who books junk removal, a cleanout, heavy-material hauling or light demolition from us — by phone, through the form on this site, or by text. Booking a job means you accept them.
If you’re booking on behalf of someone else — a parent, an estate, a tenant, an owner who lives out of state — you’re confirming you have the authority to have the property cleared. That matters more than it sounds like it does, and section 8 explains why.
If you’re a property manager, realtor, contractor or investor, these terms apply to you too, with the additions in section 12.
2. Estimates: What a Number From Us Means
An estimate over the phone or from photos is a range, not a price. We’ll say something like “this looks like a half to three-quarter load.” We give ranges on purpose. A single number quoted sight-unseen is a guess, and a guess that moves is a broken promise.
The firm price is set at your property, before anything is loaded. The crew looks at the actual volume, the actual access, and the actual material, and gives you one number. You approve that number. Then, and only then, do we start loading.
Nothing is added after that. Once you’ve approved the firm price and the crew starts loading, that’s the price for the work you agreed to.
Two honest exceptions, both of which are yours to control:
- If you add items after the price is agreed, the crew will give you a revised number for the additional material and get your approval before loading it. Adding a garage to a basement job is a bigger job, and it’s priced as one.
- If something is found that we’re not permitted to take — see section 7 — it stays where it is, and we’ll tell you why on the spot.
Estimates are free and carry no obligation. On-site estimates cost nothing and commit you to nothing. If you don’t like the number, the crew leaves and you owe nothing.
3. How Pricing Works
We price by truck space, not by weight or by the hour. You pay for the portion of the truck your material actually fills, from a 1/8 load up to an extra-large load.
| List price | |
|---|---|
| 1/8 load — the minimum call-out | [TBD-12: $__] |
| 1/4 · 1/2 · 3/4 load | [TBD-12: $__ · $__ · $__] |
| Full load | $695 |
| Extra-large load | about $899 |
| Heavy material — concrete, brick, dirt, soil | add $100–$150 per load |
| Travel, beyond 15 miles of Quakertown | $75–$99, quoted on the call |
| Light demolition | Quoted per job — see section 9 |
No travel fee within 15 miles of 127 S 5th St, Quakertown. That covers Quakertown, Richlandtown, Trumbauersville, Perkasie, Sellersville, Coopersburg, Milford Square, Springtown and the rest of Upper Bucks. Beyond 15 miles — Reading, Berks County, Central Bucks — a travel fee of $75–$99 applies and is quoted on the call, before you book.
The heavy-material surcharge is published here on purpose. Landfills charge us by weight on concrete, brick, dirt and soil, so those loads cost more. You read that number before you book rather than hearing it in your driveway. Tell us on the call if any of it is in the mix, and it’s in your estimate from the start.
Multi-load jobs are quoted as a job, not as several full loads added together. A property that runs six loads is priced as a six-load job. Ask.
The prices above are list prices. Any discount is applied case by case by dispatch, at our discretion, on the hauling portion of the price only. Discounts are not automatic, not every job gets one, and none of them are built into the numbers above. If you think one might apply to you, ask when you call — that’s the right time.
Prices on this website may change. The price that applies to your job is the one quoted to you when you book and confirmed at your property, not a price you read here on an earlier visit.
4. Booking and the Card on File
We’ll take a card to hold your slot — nothing is charged until the job is done. Cancel or reschedule free up to 24 hours before your window. Inside 24 hours, or if we arrive and there’s no access, the minimum call-out applies.
That’s the whole policy. In more detail:
- The card is authorised, not charged. We take a card at booking to hold the slot. No amount is taken from it until the work is finished and you’ve approved the firm price.
- It applies to every job, a single mattress or a nine-load property. Same policy, same script, every call.
- You can pay with something else on the day. The card on file holds the slot; you can settle the finished job by card link, Venmo, CashApp or cash (section 5).
- Your booking is confirmed by text, with the date, the arrival window, the address, your estimate range and these cancellation terms in one message. We’ll also text you the day before and again with the crew’s ETA on the morning of the job.
- If we can’t confirm your job the day before, we’ll call you rather than send a truck. An unconfirmed job doesn’t get a truck dispatched to it.
5. Payment
Payment is due when the job is complete — when the truck is loaded and the space is swept.
We accept: credit and debit card by payment link (sent to your phone), Venmo, CashApp, and cash.
We don’t accept ACH or bank transfer for residential jobs.
Business and property-management accounts may be invoiced on terms — see section 12.
6. Arrival Windows, Timing and Hours
We give you an arrival window, not an arrival time. A promised time is a promise the road breaks. A window we can hold.
- Crews are on the road 6:00 AM – 6:00 PM, Monday through Saturday. Night and Sunday work is possible by arrangement, but it isn’t a standing offer.
- Phones are answered 24/7. Outside crew hours — late nights, weekends, Sundays — the line is answered by a digital assistant, which will identify itself as automated. It takes your details and books your free on-site estimate. Call late and you’ll still get on the next day’s schedule.
- If we’re running late, you get a call before your window closes, not after.
- Same-day pickup is offered when there’s a truck free and the transfer station is open. It’s never an unconditional promise — transfer stations close on holidays and many weekends, and a load we can’t dump isn’t a job we can run.
[TBD-19: insert the actual arrival-window length once dispatch confirms it — "a 2-hour window" or "a 3-hour window." Do not publish this page with the length unstated.]
7. What We Don’t Take
Some things are not ours to haul, and no crew will take them regardless of what was discussed on the phone. Please tell us before the truck rolls if any of this is in the mix, so nobody’s day is wasted.
We can’t take:
- Asbestos or any material that may contain it
- Paint, solvents, chemicals, pesticides and other household hazardous waste → these go to Bucks County household hazardous waste collection events
- Motor oil, cooking oil and liquid oils — transfer stations refuse them, so we have nowhere to take them. This one surprises people, so we say it early.
- Propane tanks, fuel and flammables
- Medical or biohazard waste
[TBD-7: add any further exclusions the crew actually enforces — tires, vehicles, livestock waste — before publishing.]
Two things we do take that the borough won’t:
- Televisions, computers and monitors. Since 2013 it has been illegal for Pennsylvania trash haulers to accept these at the curb under the Covered Device Recycling Act (Act 108 of 2010). We take them and route them to certified electronics recycling.
- Refrigerators, freezers and air conditioners. Freon appliances require professional refrigerant handling, and they get it.
If a crew has to leave prohibited material behind, the rest of the job goes ahead and is priced normally. If the prohibited material is the whole job, section 8’s no-access terms apply.
8. Access, the Property, and What Leaves on the Truck
Access is part of the price. Stairs, narrow doorways, long carries, alley parking and cellar hatches are labour, and labour is priced. Tell us about them on the call and they’re in your estimate. Discover them on the day and the firm price will reflect them, before we load.
We need somewhere to park. A truck generally needs to get within about 50 feet of the load. If it can’t, say so when you book so we can plan for it.
Somebody should walk the job with the crew. Before loading, the crew walks the space with you and confirms exactly what goes and what stays. They walk it again at the finish. If you can’t be there, section 12 covers unattended jobs.
Check everything before we load it. Once material leaves your property it goes to a transfer station, a scrapyard or a recycler the same day, and it cannot be recovered. Cash in a coat pocket, deeds in a drawer, a ring in a jewellery box in a nightstand that was supposed to stay — we can’t get those back. On estate and hoarding jobs especially, go through it first. If something is not to be touched, tell the crew and they’ll work around it.
You’re confirming you have the right to have the material removed. By booking, you’re telling us you own the items or have authority from whoever does. If a dispute arises later about material you asked us to take, that’s on the person who authorised the removal, not on us.
Nothing to take, or no access. If the crew arrives inside a confirmed window and there’s nothing to remove, nobody can let them in, or the property can’t be accessed, the 1/8-load minimum call-out applies. [TBD-16a: confirm this is tied to the published 1/8-load minimum, and insert the figure from TBD-12.]
9. Light Demolition
Light demolition is quoted per job — labour, disposal of the debris, and the complexity of the work. It’s never priced by truck space.
“Light” is a real boundary, and we hold it. We do non-structural work only. We do not take on:
- anything load-bearing
- anything with live utilities still connected
- anything in a pre-1980 building where the material may contain asbestos, unless it’s been tested first
- any work that needs a permit you haven’t pulled
Every demolition job gets a written scope before we start — what comes out, what stays, who pulls the permit, who caps the utilities. Demolition disputes are almost never about price; they’re about what “included” meant. One paragraph settles it in advance.
Your right to cancel a home-improvement contract. Where demolition work at a private residence falls under Pennsylvania’s Home Improvement Consumer Protection Act, you receive a written contract and you may cancel it within three business days of signing, in writing, at no cost. Your contract states how.
[TBD-17 / legal: confirm the demolition minimum call-out and crew-hour rate, and have counsel confirm the HICPA rescission wording and the contract's required elements before this section goes live.]
10. How We Treat Your Property
What we commit to on every interior job:
- Floor and doorway protection
- A broom-clean finish in the space we cleared
- Photos of the space before we start and after we finish
If something gets damaged, this is what happens:
- The crew tells you on the spot and calls the office immediately. You’ll hear it from us, not find it after the truck has gone.
- One named person at the office owns it from that point. Not the crew in the driveway, and not a different person each time you call.
[TBD-20: name the role that owns damage claims, and publish a direct line for it.] - You get a response in writing within 48 hours — a repair, a credit, or a documented explanation of why it isn’t ours, with the arrival photos attached.
- Report it as soon as you find it, and within 7 days of the job at the latest, so the photo record still means something. Call (215) 607-8804 or email office@redbarnjunk.com.
We take wide photos of floors, walls, doorways, stair treads and the driveway before anything moves. Those photos exist to settle questions fairly in both directions.
What we don’t claim: we don’t guarantee against damage, and nothing on this site or in these terms is a promise of compensation. What we offer is a process that’s fast, documented and answered in writing — see section 15 for the limits.
11. Cancellation, Rescheduling and Weather
- Free cancellation or reschedule up to 24 hours before your arrival window. Call or reply to your confirmation text.
- Inside 24 hours, the 1/8-load minimum call-out applies.
[TBD-12 figure] - If we cancel or reschedule, you’re charged nothing and we’ll offer you the next available window. Snow, ice, storms and a closed transfer station are the usual reasons.
- Estimates expire. A price quoted more than 30 days ago gets re-quoted. Nothing sinister — disposal costs move.
12. Property Managers, Realtors and Contractors
For business accounts, the above applies with these additions:
- Lockbox and unattended access. We’ll clear a property with nobody on site, by lockbox or access code you provide. Booking an unattended job means you’re authorising entry and removal without a walkthrough.
- On an unattended job, the photo record is the record. We photograph the property before we start and after we finish, and send the set the same day. Because nobody walked the job with the crew, those photos are what we both rely on afterwards.
- Doors are secured and access details are returned or reset when the crew leaves.
- Anything to be left behind must be listed in writing before the job, and ideally tagged or in a marked room. On an unattended clearance, “everything goes” is taken literally.
- Invoicing and terms are set per account.
[TBD-6: insert Net terms — Net 15 or Net 30 — and the late-payment terms, once confirmed.] - W-9 on request.
- PA Contractor #PA112494 — a registration number you can verify before you issue a purchase order.
Priced by truck space — a full load is $695, and heavy material and travel zones are published before you book. You get a firm price agreed at your property before we load a thing, and nothing is added after that.
Call (215) 607-880413. Text Messages, Calls and Photos
Text messages. When you book, you’re agreeing to receive service texts about your job — confirmations, day-before reminders, crew ETAs, the payment link and a review request. These are job messages, not marketing blasts. Reply STOP to any of them to opt out; message and data rates may apply. Opting out of texts doesn’t cancel your job, but it does mean you’ll get a phone call instead.
Calls. Calls outside crew hours are handled by an automated assistant, which identifies itself as automated at the start of the call.
Photos of your job. We photograph every job for our own records — arrival condition, finished condition, and the dump slip. We may also use job photos in our own marketing. Tell us and we won’t, either on the call or afterwards at office@redbarnjunk.com, and any photo already published comes down. We don’t publish addresses, house numbers, faces or anything identifying alongside a photo.
Reviews. We ask for a review at the end of every job. We never pay for one, never offer anything in exchange for one, and never write one.
How we handle the information you give us is covered in our Privacy Policy.
14. Recycling and Disposal
Material goes to a licensed transfer station, a scrap recycler or a certified electronics recycler, depending on what it is. Metal, appliances and scrap go to scrap recyclers. Televisions, computers and monitors go to certified electronics recycling. Freon appliances get professional refrigerant handling.
We don’t issue donation tax receipts, and we don’t claim a charity partner.
15. Limits
We’re liable for what our crew actually does. Beyond that:
- Our total liability for any job is limited to the amount you paid for that job.
- We’re not liable for indirect or consequential losses — a missed settlement date, lost rent, a delayed closing, or the value of something you meant to keep and didn’t tell us about.
- We’re not liable for pre-existing damage, for material we were asked to remove by someone without the authority to authorise it, or for items you disposed of by choice and later want back.
- We’re not liable for delays caused by weather, road conditions, transfer-station closures or other things outside our control. We’ll reschedule you at no cost.
None of this limits any right you have under Pennsylvania consumer protection law that can’t be limited by agreement. If any part of these terms is found unenforceable, the rest still stands.
16. Website Content
Prices, service descriptions and service areas on this site are kept current, but they can change and they aren’t an offer or a contract. Your price is the one quoted when you book and confirmed at your property. Content, photographs and the Red Barn Junk Removal name and logo on this site are ours — please don’t republish them.
17. Governing Law
These terms are governed by the laws of the Commonwealth of Pennsylvania. Any dispute belongs in the state or federal courts serving Bucks County, Pennsylvania.
Talk to us first. Almost everything is settled in one phone call. Call (215) 607-8804 or email office@redbarnjunk.com and ask for the office.
18. Changes to These Terms
We update this page when our terms change, and the date at the top changes with it. The terms that apply to your job are the ones in effect on the day you booked, and the ones printed on your quote and in your booking text.
Questions About Any of This
Red Barn Junk Removal of Quakertown 127 S 5th St, Quakertown, PA 18951 (215) 607-8804 office@redbarnjunk.com Crews 6:00 AM – 6:00 PM, Monday–Saturday · Phones answered 24/7 PA Contractor #PA112494
Privacy Policy · Accessibility Statement · Pricing · What We Don’t Take
Build & Compliance Notes — internal, do not publish
Blocking items before this page goes live
| # | What’s missing | Where it appears | Source |
|---|---|---|---|
| TBD-12 | The load ladder (1/8 → 3/4) and the 1/8-load minimum in dollars | §3 table, §8, §11 — referenced three times. The minimum is the anchor for the trip charge; the page is not publishable without it. | §4 / §18 |
| TBD-16a | Confirm the trip charge = the 1/8-load minimum | §8, §11 | §5 / §18 |
| TBD-19 | Arrival-window length (2h or 3h) | §6 | §6 / §18 |
| TBD-20 | Who owns damage claims, and a direct line for them | §10 | §6 / §18 |
| TBD-7 | Additional crew-enforced exclusions (tires, vehicles, livestock waste) | §7 | §3 / §18 |
| TBD-6 | B2B Net terms and late-payment terms | §12 | §7 / §18 |
| TBD-17 | Demolition minimum call-out and crew-hour rate | §9 | §4 / §18 |
| TBD-8 | The legal entity name — the DBA that signs contracts | Header and footer blocks. If the registered entity differs from “Red Barn Junk Removal of Quakertown,” the ToS must name it: “Red Barn Junk Removal of Quakertown, a trade name of [Entity], LLC.” An unenforceable party name makes the whole page decorative. | §1 / §18 |
Also before publishing: a Pennsylvania attorney should review §9 (HICPA rescission wording and the required contract elements), §15 (the liability cap against PA consumer law) and §13 (SMS consent language against TCPA and the 2025 one-to-one consent rules). This copy is written to be defensible; it isn’t legal advice and it hasn’t been reviewed by counsel.
Compliance checks this copy passes
| Rule | Status |
|---|---|
| “Insured,” “Licensed & Insured,” “bonded,” “state certified,” “state approved” (C1) | ✅ Appears nowhere. No coverage is implied anywhere in §10 or §15 — §10 explicitly states no damage guarantee and no promise of compensation. |
| No price ceiling (C5) | ✅ §2 uses the §4 Rule 1 process promise verbatim — estimate up front, firm price at the property before loading, nothing added after — plus two honest carve-outs (customer adds items; prohibited material found). The phrase “the quote is the most you pay” appears nowhere. |
| PA Contractor #PA112494, exact wording (C2) | ✅ Three times: header block, §12, footer block. Legally required in every advertisement. |
| Philadelphia licence #211715 / 36413 (C2b) | ✅ Absent. |
| No arrival time promised | ✅ §6 leads with “a window, not an arrival time,” plus the late-call standard from §6 of the book. |
| Discounts never published as an entitlement (§4 Rule 3) | ✅ §3 says discounts are discretionary, case by case, hauling portion only, never built into list prices, and invites the customer to ask. No percentage figure, no discount arithmetic, no struck-through price. |
| No composed testimonials, no review incentives (C4) | ✅ No testimonials on this page. §13 states plainly that we never pay for a review or write one — this is the compliant public face of the §14 completion-gate bonus. |
| No named B2B clients (C6) | ✅ §12 names no client. |
| No DEP waste-transporter licence, no donation tax receipts, no charity partner | ✅ §14 states the opposite explicitly. |
| “A local person answers the phone” | ✅ Never claimed. §6 and §13 both disclose the digital assistant as automated, per the §1 disclosure rule. |
| NAP written character-for-character | ✅ 127 S 5th St, Quakertown, PA 18951 and (215) 607-8804 in visible text; every link is tel:+12156078804. No other phone number on the page. |
| Same-day never unconditional | ✅ §6 ties it to truck availability and transfer-station hours. |
| ACH not offered residentially | ✅ §5 states it plainly. |
| Booking terms verbatim from §5 | ✅ The three-sentence published wording is quoted intact at the top of §4 — identical to the booking SMS and the quote, which is what makes the trip charge stick. |
| Photo estimates are ranges | ✅ §2 opens with it. |
| Demolition scope boundary | ✅ §9 publishes all four limits from §4 of the book. |
| AggregateRating / review schema | ✅ Not used. Page carries WebPage + BreadcrumbList only. |
Where these terms must also appear, identically
A term that lives only behind a footer link is not enforceable in practice. Per §5 of the brand book, the booking, cancellation and trip-charge wording in §4 above must appear word for word in all three places:
- This page
- The booking SMS sent at confirmation
- The written quote / estimate
Any dispatcher who softens it on the phone has voided it. Same sentence, three places, no variation.
Deployment notes
- Footer link — “Terms of Service” alongside Privacy Policy, Accessibility Statement and What We Don’t Take, on every page (§9).
- Booking form — a checkbox above the submit button: “I’ve read the booking and cancellation terms.” This is what makes the trip charge defensible; without a recorded acceptance at booking, §8 and §11 are decoration.
- Internal anchor links — the booking SMS should deep-link to
redbarnjunk.com/terms/#booking(§4) rather than the top of the page. - Not in the main navigation. Footer only.
- Word count: ~2,050. Long for a legal page, right for one that’s actually meant to be read — and it earns depth on the domain rather than the thin boilerplate every competitor runs.
